Office Management – Dale Swain (904) 268-0099 extension 216 * dswain@wpcind.com
Primary responsibilities are:

• Contract administration to support Project Managers.
• Risk Management to control risk through knowledge of contracts.
• Human Resources – all matters relating to employment.
• Responsible for administration staff and building maintenance.

A list of typical questions might be:

•  Who distributes employee handbooks?
• Who is in charge of drug testing?
• Who will maintain employee files?
• Who will manage legal matters?
• Who will manage licensing and permitting?
• Who will generate company correspondence?
• Who will generate subcontracts and purchase orders?
• Who will maintain company records?
• Who is internal IT/phones manager?
• Who do I call to report a Comp injury?
• Who is responsible for office equipment/supplies, phones?
• Who is responsible for vendor contract disputes?
• Who will manage insurance OR bond claims?
• Who do I contact for Safety violations and where do I send my OSHA 300’s?
• Who will administer benefits?
• Where do I send Vacation request?
• Who will organize company events and travel?
• Vehicles, maintenance cards, licensing and insurance?

Controller/Accounting – Robert Griffith (904) 268-0099 extension 217 * Griffith@wpcind.com
Primary responsibilities are:

• Produce financial statements.
• Manage Company taxes.
• Managing bonding program.
• Responsible for Accounts Payable staff.
• Accounts Receivable.
• Direct all financial affairs of the company.
• Payroll

A list of typical questions might be:

• Where do I send Time Cards?
• Who generates Expense checks?
• Who will distribute Job Cost reports?
• Who will manage Vendor Payment disputes?
• Who will assist in Equipment Costing and Fleet Management?
• Who produces Bonding reports?
• Who manages Accounts Payable?
• Who bills the Client and who will follow-up to ensure timely payment?
• Who will manage Company Yearly Budget?
• Who is responsible for Insurance Pricing?
• Who will manage Notice to Owners?
• Who will maintain and open new Vendor accounts?
• Who will manage Company Credit Cards?
• Who will inspect a Safety Violation and create a report?
• Who will manage the Benefit Financial information?
• Who can cut an emergency check?
• Who will pre-approve major purchases?
• Who decides at what value we buy or lease our fleet?

Vice President of Operations – Gary Basham (772) 595-3750 extension 107 * gbasham@wpcind.com
Primary responsibilities are:

• Defining and managing internal processes, i.e. scheduling expediting, document control and material control.
• Mentoring and supporting Project Managers.
• Technical trouble shooting.
• Manage Business Development and backlog volume.
• Fleet and Equipment Management.

A list of typical questions might be:

• Who do I call for construction technical assistance?
• Who can I call to get an updated schedule?
• What jobs should be bid or negotiated?
• To whom should I refer new business prospects?
• Who should I contact if I need to talk to someone regarding work related problems?
• Who can help me build a Schedule of Values?
• Who can help me locate material deliveries?
• Who can help me with a subcontractor or vendor dispute?
• Who can help me with Subcontract and PO wording?
• Who do I call for heavy equipment?
• Who do I call for a specialty crew or field staffing matters?
• Who will decide our transport needs?
• Who can help me price a change order?
• Who will price our Design/Build jobs?
• Who can help me build a budget?
• Who can help me decide on what construction products to buy?
• Who can help me analyze soils or a de-watering problem?
• Who do I call for specialty tools?

The above are rough guidelines and are not intended to encompass all areas of work relating to each person.  Also there are many areas that overlap and have “dove-tailing” involved therefore they would be working together as a team.  Some examples might be:

• The V.P. of Operations would decide on our needs for the fleet and heavy equipment, but the Controller decides what the best value is and how to finance.
• The Office Manager would oversee the insurance program but would rely on the Controller to manage premiums and payment
• P.O’s and Subcontracts will be generated by the Office Manager but monitored by the Controller.  In addition, pay disputes would be handled by the Controller, language/legal disputes would be handled by the Office Manager.

The V.P. of Operations may get involved to solve problems relating to the above issues.